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ImportWP Pro - WordPress XML & CSV Importer ImportWP Pro - WordPress XML & CSV Importer June 07, 2022
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alejandra manriquez
2 months ago

I'm so sorry, I swear I thought I tried with both post type and property type! I feel like when you go to the mechanic and your car starts working right then and there. Anyway, I tried it and the info downloaded perfectly. Thank you very much for your kind support! 

James Collings Support Agent
2 months ago

Hi,

Looking at your export, you had chosen the post type of "post", when it should have been the "property" post type, changing this has allowed me to export the 50 properties.

James

alejandra manriquez commented privately
James Collings Support Agent
2 months ago

Hi Alejandra,

Are you able to provide me with a little bit more information about you setup.

  1. How is the post_type created, is this using a plugin or code? if a plugin can you please let me know what settings you have used to create the  post_type, or if  in code can you attach the code.
  2. Does your server have an error log, if so can you please attach.
  3. Are you able to provide temporary admin access to your website if its accessable online so that i can investigate?

Thanks

James

alejandra manriquez
2 months ago

Hello, I tried to export posts and a custom post type called "properties" and both files are downloading empty. I can see the columns of the fields I select to export, but there is no information in the cells. 

What could be the problem?